Toyota’s official response: It was never our intention to mislead or provide inaccurate information.  Toyota agrees with NHTSA’s position that the removal of the floor mats is an interim measure and that further vehicle-based action is required.  We are in the process of developing vehicle-based remedies to help avoid the potential for an incompatible or [...]

Toyota Begins Interim Notification to Owners Regarding Future Voluntary Safety Recall Related to Floor Mats
Letter Confirms No Defect Exists in Vehicles with Properly Installed Floor Mats

TORRANCE, Calif., November 2, 2009 - - Toyota Motor Sales (TMS), U.S.A., Inc., today announced that it has begun mailing letters to owners [...]